Privacy Policy

---

Effective Date:  December 10th, 2023

Mufasa AI ("we," "us," or "our") is committed to protecting the privacy and security of our users' ("you" or "your") personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through WhatsApp, email, or other communication channels.

1. Collection of Information

We collect information in two primary ways:

• Through WhatsApp: When you interact with our AI-based system on WhatsApp, we may collect information that you voluntarily provide, such as queries, feedback, and other messages.
• Through Email: If you choose to share your email information with us, we may store relevant data from your emails to enhance our response capabilities and personalize your experience.

2. Use of Information

The information collected is used to:

• Respond to your queries and requests.
• Improve our AI algorithms and services.
• Provide personalized assistance and support.

3. Consent and Control

• User Consent: We do not store any information without your explicit consent. You will be asked to provide consent for data storage when you first interact with our services.
• Opt-Out and Information Deletion: You have the right to opt out of data storage at any time. Additionally, you can request the deletion of your stored information. To exercise these rights, please contact us at hello@mufasa.ai.

4. Data Storage and Security

• Secure Storage: Your information is stored on secure servers that are designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
• Data Retention: We retain your personal information only for as long as necessary to provide you with our services and as required by applicable law.

5. No Third-Party Sharing

We do not share your personal information with third-party entities. Your information is used exclusively for the purposes outlined in this policy.

6. Data Protection Rights

You have the following data protection rights:

• Access: You can request access to your personal information that we hold.
• Rectification: You can request correction of any inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal information from our systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@mufasa.ai.

9. Compliance with Laws

We will disclose your personal information where required to do so by law or if we believe that such action is necessary to comply with legal processes or protect the rights, property, or safety of Mufasa AI, our customers, or the public.

10. International Transfer of Information

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

11. Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Conclusion

Your privacy is critically important to us. At Mufasa AI, we are dedicated to safeguarding and preserving your data privacy and providing you with a secure and reliable service